Thanks for shopping with MIXXMIX.
We put our best effort to fulfill your order to be delivered on the right time, but there are times when our inventory runs out fast as beyond our expectation if mass orders are submitting at once.
Therefore, we would like to know your preference when any item under your order is out of stock.
You may select one of the two following options for future sold-outs.
This selection part is showing on the CHECK-OUT page of MIXXMIX as well.
1. [NO CONFIRMATION NEEDED]
Refund the sold-out item and dispatch the rest of my order ASAP.
2. [NEED CONFIRMATION]
Contact me first when a sold out occurs on my order, so I can decide on how to proceed.
*IMPORTANT! Exchange Request for Sold-out
To serve you the fast delivery service, MIXXMIX is not offering the exchange(other item/other option) as an option for the sold-out item. If you want the sold-out to be exchanged, we are suggesting your kind cooperation on cancelling the entire order then place a new order again with the items you have purchased and wanted to exchange with.
This SOLD-OUT related policy will be effective from Jan 26,2015(Mon), so any request regarding exchange is no longer available from Jan 26(Mon).